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Shipping

 

All orders are sent from Hungary (EU).

Shipping from Monday to Friday.

No shipping on weekends and holidays.

 

DHL Express 

Fast and flexible delivery that takes 1-2 business days to Europe.

Express delivery worldwide (out of Europe) , 3-5 business days.

 

We only list "in stock" items so your order will be processed right away.

All products are posted in excellent condition.

If you receive your order and the package has been damaged during shipment, we cannot be held responsible for this and you will need to make a complaint and take this up with the delivery company. This way we can avoid a misunderstanding. However, we would definitely like to hear from you if something like this has occurred so we can further investigate.

 

Returns

 

If an item does not fit or you do not like it, you can return it back to us!

We accepts returns within 30 days from receipt. For money back you have to return the item within 14 days, after this period we give store credits only.

Products must be in their original condition, unwashed, unworn.
Postage costs must be covered by the customer.

Exchange - If you would like to exchange choose store credit. Store credit is a voucher 100%  the value of the goods returned for exchange. With this voucher you can place your order again. The voucher you can use for your next purchase (for any products). Please note: shipping fee will be charged for sending the item back to you.

We do not accept returns of sale items only if they are faulty.

If you received the wrong item please contact us and we will do it right.

If you wish to return goods please submit a request for return in email: order(at)publicbetawear.com
For the return request we will need your order id (8 digits letters) or order number (4 digits number -you can find it on the invoice), the name and size of the item you would like to return and the reason for return. After that you will receive an email with the deatils of the return.

You can receive full refund of your items or 100% store credit of the value of your items. 
Store credit means a voucher that you can use with your next purchase.

Postage costs are not refundable. Refund we can give only if the item is returned within 14 days.

All refunds are processed back through to your original payment method after the item arrived back to us. 

 

Rights Reserved

 

Public Beta is a registered trademark. All rights reserved! Orders can be placed by private customers. Commercial and promotional use of any items purchased needs our permission.

 

Privacy Statement

Our privacy policy

We are aware of our responsibility to keep your privacy and data secure and of the trust you place in us when visiting our site or purchasing a product.

Here we let you know what information PublicBetaWear.com collects when you use our services, or purchase a product, and what we do with the information, and the choice Visitors and Customers have regarding the collection and use of the information. 

We use the information you provide about yourself or others to complete the transaction for which the information is intended. 

We do not share this information with outside parties without your permission except to the extent that is necessary to administer the services we offer.

 

Your Consent

By using our web site you consent to us using the personal information you have given PublicBetaWear.com and our trusted partners, as outlined in this Privacy Policy.

 

Data Security

Every online purchase you make from our store is a secure transaction.

Our site uses high-level SSL encryption.

To prevent unauthorized access we have put in place appropriate procedures to secure the information we collect online.

Our payment system is safe: we do not collect and store information of your credit card.

The payments are processed through PayPal and Borgun (B-Payment), both high-end providers of payment services guarantee the security of your transactions.

 

"Cookies"

Our site uses cookies.

We use cookies for enhancing visitors experience, and keep the site functional.

We also use software to track general browsing behaviour on our website, but we don't use it on a personal level to track individuals and their behaviour.

 

Reply to emails

The return email address is used to answer the email inquiry we receive.

We do not use the return email address for any other purpose and does not share the return email address with any third party.

 

What Information We Hold About You

If you have bought something from us we will have your email address, phone number, address. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you.

You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time through the newsletter email. 

We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns. We don't track individual users pathways through the site.

We also maintain an order history of your purchases. 

Occasionally we send an email newsletter. These are only emailed to you if you have opted in to receive newsletters at registration.

We never exchange, sell or otherwise give away your email address, addresses and phone numbers to other companies. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders and to update you with our newsletter.

We have to disclose some of your information to service suppliers to help complete your order. These parties include our carriers: DHL , DPD or the Post

Should you have other questions or concerns about this Privacy Policy, please contact us.

 
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Customer services: contact(at) publicbetawear.com Tel:+36 70 254 6557