Delivery

 

All orders are sent from Hungary (EU).

DPD 

DPD Shipping

 

DPD is available for all European Union countries.

The packages are provided with tracking number and can be followed on the DPD website:

http://www.dpd.com/tracking

 

Delivery rates and times by DPD are based on destination:

Hungary - 4.5 EUR

Austria - 12.30 EUR   1-2 days

Germany - 12.30 EUR  2-3 days

Netherlands - 14.50 EUR  3-4 days

France - 17.60 EUR   4-5 days

United Kingdom - 17.60 EUR   4-5 days

Denmark - 17.60 EUR  4-5 days

 

 

UPS 

Fast, secure and trackable! Worldwide shipping!

Shipping on every business day from Monday to Friday.

On demand same day shipping of orders arriving until 11 am CET+1.

Next day delivery to Europe!

Out of Europe: 3-5 days

 

From 22 EUR depending on destination and weight.

Customers outside EU may be liable for any customs and import duty etc. These charges must be paid by the recipient of the parcel.We will not be liable for any custom or import duties.

Standard Postal Service

Registered Priority Mail by Standard PostShipping once a week on every Wednesday!

Delivery rates by the Post are to European countries where available:

< 500g  (app. 2 pieces of clothing)  10.90 €

< 500-1000g  15.90 €

< 1000-1500g  19.90 €

< 1500-2000g  24.90 €

Hungary: < 500g      3 EUR

                1000g <   4 EUR

Delivery rates by the Post to other non EU countries where available:

< 500g  (app. 2 pieces of clothing)  11.90 €

< 500-1000g  16.90 €

< 1000-1500g  22.90 €

< 1500-2000g  26.90 €

No tracking available.

  

ESTIMATED DELIVERY TIMES by the post from the date of the dispatch:

1. European Countries - 3-7 working days

2. Overseas  - 3-6 weeks

Please be aware that the delivery times are based on estimation, and are not guaranteed!

For orders outside of the European Union custom fees and or other taxes might apply based on the destination country's tax policy.

 

 All orders that are sent by the standard postal service are REGISTERED PRIORITY MAIL (letter not package) provided with a mail ID that is NOT a tracking number, however in some countries depending on the international agreements the mail ID is functioning as tracking number, too. 

Tracking of registered priority mails to the USA is NOT available.

If tracking of your mail is needed, it is possible through the post via international protocol that takes up to 30 days.

Signature is needed upon collection. 

If addressee is not available upon delivery the post leaves a note and holding your mail for you that you will have to collect yourself.

The Post is delivering the shipments only once. After that you have  to collect your mail from your local post!

If you do not receive your order within the above mentioned delivery times please contact us!

 

You can track your mail if available here:

http://www.posta.hu/tracking

Based on the decision of the United States Postal Service (USPS), starting from 1 October 2015 tracking information relating to registered letters sent to the USA is not available.

For orders to Brazil tracking is available on the Correios website:

http://www2.correios.com.br/eng/sys/trackingtrace/default.cfm

 

Non -Delivery or Late Delivery

 

If you have not received your order within the above indicated delivery times please contact us!

In case of non delivery with Standard Postaal Service the post might hold your mail for some time before returning it to us. If your local post cannot provide you with info about your mail (from Public Beta Kft., Hungary) please contact us. All our orders are posted as registered mail, therefor can not be lost.

In case of non delivery due to incorrect shipping address submitted at checkout, we cannot be held responsible. If your mail has been returned to us, we will post your order again, but additional fees will apply.

In case of non-delivery or late delivery we cannot be held responsible.
However we will do our best to receive information about your shipment as soon as possible.
The orders are delivered by our contracted partners: DPD, UPS ,Post.

There is no refund in case of late delivery.
The order will be refund only in case of non delivery after the delivery company confirmed the fact of non-delivery.

All products are posted in excellent condition. If you receive your order and the package has been damaged during shipment, we cannot be held responsible for this and you will need to make a complaint and take this up with the delivery company. This way we can avoid a misunderstanding. However, we would definitely like to hear from you if something like this has occurred.

 

 

 

 


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