Shipping

Public Beta ships all over the world from Hungary (EU).

 

Orders are sent by DPD, EMS or national post (Magyar Posta), as registered priority mail.

The Hungarian Post states that estimated delivery time to most European counties is 3-5 business days and to countries out of Europe 10-15 business days. (This might be longer during Christmas season).

Please be aware that the delivery times are based on estimation and are not guaranteed.

All orders that are sent by Hungarian National Post (Magyar Posta) are REGISTERED PRIORITY MAIL provided with a mail ID that is NOT a tracking number.

In the USA tracking of registered mail is NOT available since 1st of Oct 2015. If tracking of your mail is needed, it is possible through the post via international protocol that takes up to 30 days.

However in some countries depending on the international agreements the mail ID is functioning as tracking number, too. 

The Post is delivering the shipments only once. If nobody is available at the delivery address upon delivery the post leaves a note and holds your mail that you have  to collect from your local post!

 

 

Delivery

 

We only list "in stock" items so your order will be processed right away.

All products are posted in excellent condition.

If you receive your order and the package has been damaged during shipment, we cannot be held responsible for this and you will need to make a complaint and take this up with the delivery company. This way we can avoid a misunderstanding. However, we would definitely like to hear from you if something like this has occurred so we can further investigate.

 

RETURNS

If an item does not fit or you do not like it, you can return it back to us!

We accepts returns within 30 days from receipt. For money back you have to return the item within 14 days, after this period we give store credits only.

Products must be in their original condition, unwashed, unworn.
Postage costs must be covered by the customer.
Unfortunately we dont do exchanges, but you can get 110% store credit that you can use for your next purchase.
We do not accept returns of sale items only if they are faulty.

If you received the wrong item please contact us and we will do it right.

If you wisch to return goods please submit a request for return in email: order(at)publicbetawear.com
For the return request we will need your order id (8 digits letters) or order number (4 digits number -you can find it on the invoice), the name and size of the item you would like to return and the reason for return. After that you will receive an email with the deatils of the return.

You can receive full refund of your items or 110% store credit of the value of your items.
Store credit means a voucher that you can use with your next purchase.

Postage costs are not refundable. Refund we can give only if the item is returned within 14 days.

All refunds are processed back through to your original payment method after the item arrived back to us. Refunds of bank wire payment we process via Transferwise.

Rights Reserved

Public Beta is a registered trademark. All rights reserved! Orders can be placed by private customers. Commercial and promotional use of any items purchased needs our permission.

 

Privacy Statement
 
 
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Your personal information is stored by the management of Public Beta Kft. Hungary, in full confidence.
Customer services: info (at) publicbeta.eu Tel:+36 70 254 6557

All transactions are processed through PayPal. The management of Public Beta Kft. do not have access to your secure credit card information.
The Site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Save as provided below, we will not sell, distribute or disclose information about you as an individual or your personal usage of the Site (‘Information’) without your consent or unless required or permitted to do so by law. The Information we gather may include name, delivery address, email address, telephone number, and any personal preferences.

Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

We would like you to keep the Information about you up-to-date. You may change any of the basic information we keep about you at any time by sending us an email to the above email address or using the ‘Your Account’ area.

We may use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you.

Your information may also be transferred to another company in the event of sale of our company to a third party. In that event, we will endeavour to ensure that your rights and freedoms in respect of the processing of your personal data are adequately and appropriately protected.

By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Site, you consent to such use and transfer. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services at the address given for us above or click the Unsubscribe link at the bottom of any document you receive from us.

If any of the information you provide on the form you complete when ordering a product from the Site or subscribing to the services available changes, please notify us at the above Customer Services email address.

We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the Site and by continuing to use the Site, you will be deemed to accept any such variations.