If an item does not fit or you do not like it, you can return it back to us!
We accepts returns within 30 days from receipt. For money back you have to return the item within 14 days, after this period we give store credits only.
Products must be in their original condition, unwashed, unworn.
Postage costs must be covered by the customer.
Exchange - If you would like to exchange choose store credit. Store credit is a voucher 100% the value of the goods returned for exchange. With this voucher you can place your order again. The voucher you can use for your next purchase (for any products). Please note: shipping fee will be charged for sending the item back to you.
We do not accept returns of sale items only if they are faulty.
If you received the wrong item please contact us and we will do it right.
If you wish to return goods please submit a request for return in email: order(at)publicbetawear.com
For the return request we will need your order id (8 digits letters) or order number (4 digits number -you can find it on the invoice), the name and size of the item you would like to return and the reason for return. After that you will receive an email with the deatils of the return.
You can receive full refund of your items or 100% store credit of the value of your items.
Store credit means a voucher that you can use with your next purchase.
Postage costs are not refundable. Refund we can give only if the item is returned within 14 days.
All refunds are processed back through to your original payment method after the item arrived back to us. Refunds of bank wire payment we process via Transferwise.